Negotiation Skills
Course Overview
Negotiation is a tactic used to resolve differences. it is a technique which reduces conflict and helps make room for compromise. In any dispute, people aim to reach the best outcome for their company. Therefore, the principle of fairness is to reach a middle mutual benefit, and sustaining a healthy relationship to a fruitful outcome.
Course Outline
- Negotiation Alternatives
- Facts and figures of Negotiation
- Negotiation processes
- Negotiation types and media
- Attitude and approaches
- Personal and communication styles
- Negotiation Do’s and Don’ts
- Common tricks and tactics
- Negotiating across cultures
- What to do next if the negotiation fails
- The Win/Win Simulation Game
Learning Objectives
After completing this course, participants will be able to:
- Ensure successful negotiation
- Use flexibility to different situations
- Be better prepared against the tactics and ploys of other parties
- Recognize when to stand firm and when to make concessions