Creative Problem Solving, Decision Making
Course overview
This course is designed to challenge you to think through problems using a structured process in order to generate solutions. The course will provide you with tools and techniques to solve problems effectively and efficiently
Course Outline
Problem solving & decision making definitions and tools
- Establishing the thinking about problems
- Detecting the mind traps
- Thinking style and how it effects the way to solve problems
- Right decisions in timely matter
The rational approach to problem solving
- Recognizing problems tools
- Information analysis
- Causes and symptoms
- The helicopter approach
Problem analysis tools
- Root cause analysis
- The 'why' question
- Fishbone concept
- Pareto analysis
- Critical thinking
Decision making tools
- Decision making principles and process
- Being decisive
Creativity & Problem solving
- Ways to think creatively
- Lateral thinking
- Creativity as a business tool
- Creativity Barriers and how to overcome them
- Brainstorming tips and tools
- Six thinking hats
Learning Objectives
Upon accomplishment, participants will be able to:
- Work with steps of problem solving and decision making
- Enhance the critical thinking ability
- Adopt more creative approach in solving problems
- Overcome barriers to effective problem solving