Emotional Intellegance
Course Overview
We’re judged by how we deal with each other. Nowadays the concept of a job is being substituted by “portable skills,”. Communicated under a variety of names, from “character” and “personality” to “soft skills” and “competence,”.
Course Outline
- Importance of Emotional Intelligence
- The Emotional intelligence five domains
- Managing your emotions, self-motivation, using empathy and the art of social interaction
- Emotional intelligence Application in corporate environment
- Recognize people’s personalities
- The meaning of communicating with others
- Using active listening and gathering information
- How to express feelings and emotions, communication in conflicts and problems
- Handling difficult people.
- Body language
- Using facial impressions and non-verbal communication.
Learning Objectives
After completing this course, participants will be able to:
- Deal with various management situations.
- Improve their communication and interpersonal skills